Refund policy

At Mipearlsh, we are committed to providing the best quality products and a smooth shopping experience. If you receive a damaged, defective, wrong, or missing product, you must contact us within 72 hours of delivery.

A proper continuous first time unboxing video is mandatory for all return, refund, exchange, or missing item claims. The video must clearly show the sealed package, shipping label, and complete unboxing process without cuts or pauses. Claims without a valid unboxing video will not be accepted under any circumstances.

Returned products must be unused, unwashed, and in their original condition with all tags and packaging intact.

Once the product and claim are verified by our team, eligible refunds will be processed to the original payment method within 5–7 business days. For COD orders, refunds may be processed via bank transfer or store credit.

Please note:

- Orders can only be cancelled before dispatch.
- Sale or discounted items may not be eligible for return/exchange.
- Mipearlsh reserves the right to reject claims that do not meet our policy conditions.

For any support or assistance, contact us at:
mipearlshofficial@gmail.com.